Monday to Friday (9:30am to 5:30pm)
Phone No : 01785 216870
Pay Monthly Phones, Prepay & Accessories
Contact Us - Customer Help Center
We will gladly help you!
We are happy to answer any queries from our customers. If you have a question or want to tell us about your experience with Fones.com then please take a moment to complete the short contact form below. Alternatively, you can speak to our customer service team directly on the following telephone number.
Postal Address:
  • Fones.com
  • Dyson Court,
  • Gillette Cose,
  • Stafford,
  • Staffordshire
  • ST18 0LQ
  • U.K.
  • Call: 0845 677 7755
  • Fax: 0178 264 6613
  • customerservice@fones.com

  • VAT Ref: GB 752 0650 52
  • Company Number: 6543760
  • Registered as trading division of
  • PrePayMania Ltd in England
Order Related Queries
Please complete our contact form below to advise us of your enquiry. You will receive a personal response within 2-3 business days. Please include your order ID, as this will allow us to handle your query much more efficiently.

If you would prefer to speak to one of our Customer Service team you can call us on 0845 677 7755 from 9:30am to 5:30pm Monday to Friday, or email us directly on customerservice@fones.com.


General Queries
Please feel free to email us on customerservice@fones.com or refer to our FAQ page for answers to some common queries.
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